Receptionist, Hotel needed in Canada by Grail Springs Wellness Retreat

Hotel receptionists take all incoming calls at a hotel. They handle phone reservations, confirm previously-made reservations, give directions to the hotel and answer any questions customers have about the lodgings. When a guest’s stay is over, hotel receptionists handle check-outs.

We are seeking a friendly, organized hotel receptionist to join our growing team. In this position, you will welcome guests to our hotel, make room reservations, and attend to guests’ needs or questions. The ideal candidate will be committed to ensuring that guests experience maximum satisfaction, presenting an excellent image of our hotel that leaves a lasting impression.

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Hotel Receptionist Duties and Responsibilities

  • Greet hotel guests; answer any questions or concerns
  • Provide an outstanding guest experience
  • Maintain an orderly front desk
  • Operate computer programs and multi-line phone systems
  • Maintain guest records and book reservations
  • Complete basic cashier and bookkeeping responsibilities
  • Contact necessary staff to solve problems when challenges arise, ensuring guest comfort

Hotel Receptionist Requirements and Qualifications

  • High school diploma or equivalent
  • Significant work experience handling guest service responsibilities, preferably in a hotel/reception setting
  • Strong working knowledge of the Microsoft Office Suite and all other relevant computer programs
  • Excellent written and verbal communication skills;
  • Fluent in English
  • A proactive approach to dealing with issues that may arise
  • Highly organized, able to multitask and prioritize and work under pressure
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Job details

  •  Location: Bancroft, ON
  •  Salary$14.86 to $15.38HOUR hourly for 20 to 40 hours per week
  •  Terms of employment: Permanent employment
    Part time leading to full time
  •  Flexible Hours
  •  Start dateStarts as soon as possible
  •  Benefits: As per collective agreement, Gratuities
  •  Vacancies: 2 vacancies

How to apply

By email

[email protected]

Advertised until

2022-02-09

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.